Engrafted Ministries

My Resme

Caarne L. White

645 TIpperary Road, Hampton, GA 30228

Mobile: (678) 855-5468 · e-mail: caarne@yahoo.com

Highly organized and detail-oriented Administrative Support Professional with 5 years of experience in managing and prioritizing diverse workloads in fast-paced, critical deadline environments. Offering excellent client relations and communication skills. Able to multitask projects simultaneously with core competencies in:

  • Deadline Oriented Environment                                        
  • Private & City Contract Liaison
  • Certified Billing Notices                                                          
  • Switchboard Operations
  • Customer Service/Support                                                   
  • Foreclosure Specialist       

 

Proficient in Microsoft Word, Excel, Works, Power Point, Outlook.

HIGHLIGHTS OF CAREER EXPERIENCE

·         Operations Manager of 24 Hour Towing Company contracted by the City of Atlanta

·         Supervised and trained dispatchers and payout clerks on switchboard operations and customer service practices. 

·         Restructured the filing system, which must be maintained for seven years under Georgia Transportation Law. 

·         Maintained employee official personnel files, employee relations, and benefits processing. 

·         Developed a policies and procedures manual for the company and created a database for private and city based contracts. 

·         Investigated customer grievances and corresponded with the insurance company, vehicle owners, and lien holders. 

·         Foreclosure/Auction specialist for city impound, consensual and non-consensual towing.

·          Assisted with payroll process, payables and receivables. 

·         Human resource analyst processed all benefits, including health, life, retirement plans and packages, etc. 

·         Educated employees regarding option changes in health and life insurance. 

·         Assisted the benefits officer with monthly briefings for all newly effective employees.

·         The skill set used and developed included:  switchboard operations, filing, spreadsheet creation, Microsoft Office data entry, superior customer service skills, flawless

·         Coordinated each open season health fair.  Input new benefit selections into PeopleSoft. 

·         Submitted updates to various healthcare providers and the company’s official personnel files. 

                                          EMPLOYMENT HISTORY                                                                                  

Served as a Administrative Assistant/Sales for the following companies:

Charles Drew Charter School, Atlanta, GA                                 2009 - 2011

Buckhead Towing, Atlanta, GA                                                     2005 - 2009

Bureau of Labor Statistics, Washington, DC                               2001 - 2004

EDUCATION 

Masters of Divinity, Ministry   2004     Howard University, Washington, DC